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Amazon has not only created the model of online retail, but as they continue to broaden their assortment through Marketplace, but went further to create Amazon Web Services and Fulfillment By Amazon that make it simple to display, promote and ship their products. This is how they will maintain their dominance at least in the medium term
Yesterday's photo of Mark Zuckerberg at Walmart Stores in Bentonville prompts speculation around a potential partnership between the two giants. However, we at First Retail are encouraging speculation of a different sort - that Walmart might be the vendor that will respond when a consumer hits a Facebook 'Want' button.
Consumers and businesses are quickly embracing the new forms of retail, a trend that further hastens the demise of the traditional retailer. Brick and mortar turned into online retail which when combined with social media has become Social Commerce. First Retail's tagline, "the web is the market" begs the question, 'How will Social Commerce mature from early attempts at recommendations, likes and influencers?'. Here's how we are thinking...
When you hire First Retail consultants, we want to make sure that they deliver on promise and that you gain the maximum benefit. Although we hire mature and experienced consultants who have exceptional client-facing skills, we still like to provide a set of guidelines for to help them help you - and there's no harm in sharing this with everyone.
Data has always been the driver of successful retailing whether that was in the head of the store owner or delivered from a vast data warehouse. New technologies mean that there is more data being created and stored - and competitive advantage will be gained from the analysis of that data
Retailing has always been the exchange of goods for money. However the social web, the semantic web and the internet of things is opening up new possibilities as to how this exchange can be made. Barter, new currencies and new economies will create new forms of exchange
Globalization has been with us for a while - the next few years will see more expansion into new markets where supply and demand both exist. What will the role of the new entrant retailer be in those markets and will new retailing forces appear from those quarters?
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