Five for Five - 5 Retail Trends 2011-2016
Five emergent trends that will shape retailing - VRM, Multichannel, Globalization, Payments and Data. What will be the evolution of each of these trends and how should retailers respond?
Five Drivers of Change
Observing recent strategies in retail and developments in technology and trade leads me to believe that the following issues are in play - together these will form the vortex of those changes:
These trends are already emerging in various corners, their adoption by mainstream retailers will take time, effort and long investment. Technology development and customer expectations will further shape the retail proposition over the next five years.