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The team at First Retail is proud to announce that leading analyst firm Gartner has included First Retail in its 2012 list of Cool Vendors in Analytics and Business Intelligence. The report notes that "First Retail represents the crowded market of content analytics, but it was its machine learning that caught our attention."
When you hire First Retail consultants, we want to make sure that they deliver on promise and that you gain the maximum benefit. Although we hire mature and experienced consultants who have exceptional client-facing skills, we still like to provide a set of guidelines for to help them help you - and there's no harm in sharing this with everyone.
Data has always been the driver of successful retailing whether that was in the head of the store owner or delivered from a vast data warehouse. New technologies mean that there is more data being created and stored - and competitive advantage will be gained from the analysis of that data
Retailing has always been the exchange of goods for money. However the social web, the semantic web and the internet of things is opening up new possibilities as to how this exchange can be made. Barter, new currencies and new economies will create new forms of exchange
Globalization has been with us for a while - the next few years will see more expansion into new markets where supply and demand both exist. What will the role of the new entrant retailer be in those markets and will new retailing forces appear from those quarters?
The online, offline, mobile and social channels are all viable ways to buy, but the consumer will want to hop between them seamlessly. Retailers must provide truly multi-channel experiences and to do so will require deep integration of systems, processes and performance measures
Over the next 5 years we will see a shift in the power balance between retailers and consumers. Social Media followed by VRM will spawn a new generation of applications that will shop on behalf of the consumer - the fourth parties
Five emergent trends that will shape retailing - VRM, Multichannel, Globalization, Payments and Data. What will be the evolution of each of these trends and how should retailers respond?
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