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  • Part 3: Agentic AI Deepening Supplier-Retailer Partnerships

    Part 3: Agentic AI Deepening Supplier-Retailer Partnerships The deeper shift is in how collaboration between retailers and suppliers happens. Instead of relying on meetings and contracts, agents negotiate, coordinate, and solve problems together in real time. These agents operate across company lines, linking retailers, suppliers, logistics networks, and payment systems through structured, machine-readable requests. To…

  • Part 2: New Agentic AI Customer Experience

    Part 2: New Agentic AI Customer Experience The deeper shift is in how the customer shows up — often as an agent, acting with autonomy, precision, and purpose. It’s a mindset shift where we serve not just people, but agents. These agents do not browse. They do not get persuaded by promotions. They evaluate, decide,…

  • Part 1: Impact of AI Agents on the Retail Organization

    Part 1: Impact of AI Agents on the Retail Organization The structural shift begins inside the organization. When agents take on execution work, the structure of roles, teams, and decision-making changes too. Forecasting, buying, and merchandising no longer need to operate in silos. Agents work across functions. That opens the door to new workflows, new…

  • 3 questions to ask yourself before hiring a data scientist

    Hiring a Data Scientist can be a daunting task, but why exactly is it so difficult? When the Harvard Business Review named “data scientist’ the sexiest job of the 21st century they drew attention to a major change that had happened in the way that businesses view their data. Nowadays it is difficult to find a…

  • The building blocks of a data strategy for a CDO

    The role of the Chief Data Officer (CDO)

    An August 2019 MIT Sloan article begins with the premise "As the chief data officer (CDO) role evolves to focus on innovation and growth, job ambiguity and entrenched company cultures remain stumbling blocks."  From our experience helping organizations with their Data Strategy, we know the challenges all too well. Where does the CDO report into?…
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