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  • Semantic Retail

    Common Outcomes of Data Bottlenecks Retail information bottlenecks are best understood in the context of the value chain: Assortment Planning; Merchandising; Availability; Fulfillment; Marketing and Customer Loyalty. Information about products is not as good as it could be – data received from the vendor community can be incomplete, inconsistent and sometimes just plain incorrect. At…

  • First Retail Consultants – what to expect

    #1. Make your sponsor a hero The number one rule – you have been engaged to serve your sponsor and to make them successful in their role within the client organization and to do so within their mandate. Deflect glory to your manager. #2. Be the solution not a problem You are there to solve…

  • Value Added Aggregators

    Ready for Change? Before e-commerce, consumers were starving for information about products, even as they forked over their personal data so that marketers could better target them. Brand advertising failed them by not feeding them real information. Before the emergence of today’s read-write web, the brand’s message — what the advertiser said about the brand…

  • Data Analytics – from Big to Huge to Streaming

    Good Data Strategy is at the heart of an efficient supply chain, effective store and e-store operations and an engaging customer relationship. In recent years retailers competed on analytics, ironing out cost in the supply chain, negotiating with vendors and creating loyalty programs and developing efficient decision support systems and vast data warehouses. The next…
  • Payments – The Re-Statement of Currency

    Cash. Check. Finance. Credit. Micro-payments. Mobile Payments. Where next? Surely there can’t be many more variations on how a Customer is able to pay for their purchases. Now if we examine current trends online, not necessarily in e-commerce and look at what gets exchanged in a transaction, what emerges is not so much new forms…

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