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Author / First Retail

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  • COVID-19’s Effect on Customers, Retailers and Ecommerce Platforms

    COIVD-19 and Ecommerce   COVID-19 is decimating economies, businesses and supply chains globally. Retail and direct to consumer brands are at the sharp end of these shifts. We are now in a period of enforced change, for the adventurous, it’s a time of opportunity. Overnight changes in consumer expectations and behaviors have inspired agile and…

  • The building blocks of a data strategy for a CDO

    The role of the Chief Data Officer (CDO)

    An August 2019 MIT Sloan article begins with the premise "As the chief data officer (CDO) role evolves to focus on innovation and growth, job ambiguity and entrenched company cultures remain stumbling blocks."  From our experience helping organizations with their Data Strategy, we know the challenges all too well. Where does the CDO report into?…
  • Big Data is Following You

    Incorporating Data Science into your Products

    Artificial Intelligence is very much back and finding its way into pretty much every product. As a Product Manager, Enterprise Architect or Program Manager you are more likely to be working closely alongside data scientists and having to explain a whole set of new concepts to business users. Here are some great articles that will…

  • Getting ahead in Product Management

    We’re currently hiring ecommerce Product Managers to come and work as part of our client consulting team. I thought we’d share some  useful and amusing posts that will help you improve your product management skills. “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a…

  • Enterprise Software

    Enterprise Software Product Management – A Buyer’s Perspective

    As a Product Manager of Enterprise Software Products, you have a number of important stakeholders to manage. Most of the time, what is going to make any one of them happy, will cause another of them grief. Your stakeholders are the end-users, your engineering teams, your sales organization, your marketing organization, your support organization, your…

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