Author / First Retail
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![Milky Way]()
The Importance of Data Strategy
Organizations have been trying to harness data for the best part of thirty years - since the widespread use of computers. Companies like Google and Amazon owe their market dominance to their smart use of data. Today affordable storage and processing power allows any organization to put its data to good use. We now have… -
![Debatable Design]()
Thinking About Design
“Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” – Don Norman All year I’ve been cursing our induction stovetop for its poor usability, but the stress of the Holidays turned a festive meal into a Christmas…
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![Data Products]()
Cooking up Data Products, a 10-Step Recipe
Data products have the power to transform companies and and even industries. Google, LinkedIN, and Uber are models of data commercialization. Digital Transformation initiatives are spawning new streams of data that can be harnessed by the organization to create new internal efficiencies or new products and services for customers. This is not magic, there is…
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![The Colossus Computer]()
An Online Data Science Resource
At First Retail we are proud of our foresight at the intersection of business and technology. From the projects we win, to the consultants we hire and our ongoing investments in technology research, we have cultivated a spirit of innovation and disruption in all that we do. As a strategic consultancy, we have always… -
![Customer Lifetime Value, Customer Aquisition, Merchandise Personalization]()
Digital Nervous Systems for Retailers
Traditional retail models are crumbling, and those that fail or are slow to adapt will fall too. The intelligence behind any Retail Digital Transformation takes on a very specific set of dimensions that set it apart from that of other industries: a Efficient Customer Acquisition machine, a Dynamic and Personalized Merchandise Mix, and the ability…
