Author / First Retail
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Innovating Beyond Omnichannel
Omnichannel retailing seems to be all the rage these days - aligning assortment, centralizing inventory and providing a seamless customer experience. However, there are a number of interesting startups that are innovating beyond the current Omnichannel paradigms (March 2013) I've been in a number of meetings recently where large established retailers discussed their Omnichannel strategies.… -
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Who Will Displace the Mighty AMZN?
Having attended the 2013 Shop.Org presentation by Forrester Analyst Sucharita Malupuru, I visited her blog where I found an interesting post entitled Who Will Displace Amazon? One Of These 3 Will where it was suggested that Walmart.com, Ebay and a vertically integrated manufacturer-retailer may provide the challenge. There was an interesting comment saying that a…
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Product Management: Getting to ‘No’
After 12 years spent as a Product Manager working for Enterprise Software, Startups, blue-chip retailers and financial services companies and advising many more, I have been able to boil it all down to one key skill – the ability to say ‘No’. This post explains why ‘No’ is the one word that product managers need…
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The Universal "Want" Button
Yesterday’s photo of Mark Zuckerberg at Walmart Stores in Bentonville prompts speculation around a potential partnership between the two giants. However, we at First Retail are encouraging speculation of a different sort – that Walmart might be the vendor that will respond when a consumer hits a Facebook ‘Want’ button Some Speculation If Facebook does…
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Disrupting Retail 2013
In March 2013, we gathered a few folks who might be open to thoughtful exploration of ecommerce, social media and big data and we sat in a room room for a few hours to discuss and debate the implications for the retail industry. Video 1: What is Disrupting Retail As a consumer, the hum…
